Privacy Policy
Last updated: March 25, 2026
At LJ Transfers, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you provide to us when you:
- Book a transfer service through our website
- Create an account or profile
- Contact us via email, phone, or contact forms
- Subscribe to our newsletter or marketing communications
- Participate in surveys or promotions
This information may include your name, email address, phone number, billing address, payment information, flight details, and other relevant information necessary to provide our services.
1.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your booking requests
- To communicate with you about your bookings, including confirmations, updates, and customer support
- To process payments and prevent fraudulent transactions
- To improve our website, services, and user experience
- To send you marketing communications (with your consent)
- To comply with legal obligations and enforce our terms and conditions
- To analyze usage patterns and trends to better understand our customers
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We may share information with third-party service providers who assist us in operating our website, processing payments, and delivering services
- Business Partners: We may share information with our network of drivers and transportation partners to fulfill your bookings
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
- With Your Consent: We may share information with your explicit consent for specific purposes
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to rectify inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to object to processing of your information
- The right to data portability
- The right to withdraw consent for marketing communications
To exercise these rights, please contact us using the contact information provided below.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: